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Technical Support

  • Large pdf file sizes on my Mac

    When printing to pdf on a mac the file size can be larger than you expected. Please try these tips here and s...

    Feb 19, 2013 11:21AM AEST
  • How does the pieces pricing calculation work?

    The Sale Price is calculated by marking up the cost of the material and then adding the labor and other cost. ...

    Feb 19, 2013 11:21AM AEST
  • I'm getting a "Permissions Error"

    If you are having strange problems with Bead Manager Pro running on your Mac machine and a Permissions Error c...

    Feb 19, 2013 11:21AM AEST
  • Invoices print over two pages

    If you are having problems with the invoice printing out over two pieces of paper please check the paper forma...

    Feb 19, 2013 11:21AM AEST
  • Can't insert pictures on my Mac

    This seems to be a very odd intermittent problem only for users on mac. We have found a couple of things that...

    Feb 19, 2013 11:21AM AEST
  • Shortcut link isn't working properly

    If everytime you click on your shortcut it asks you to confirm whether or not you want to run Bead Manager Pro...

    Feb 19, 2013 11:21AM AEST
  • Files not exporting to Excel for Mac

    If your files are not exporting to Excel you could be missing one important component: "Rosetta". This is nor...

    Feb 19, 2013 11:21AM AEST
  • Can't see the .exe file

    If you cannot see the .exe file in Windows explorer this is because of your settings in Windows Explorer which...

    Jul 04, 2013 04:00PM AEST
  • Can't see "Modify List View"

    If you cannot see the Modify List View to add/remove columns when clicking on the top of the list fields pleas...

    Feb 19, 2013 11:21AM AEST
  • Can't scroll through invoice to preview

    At present with Filemaker, which BMPro is programmed in, that is a limitation that we have to work with. Ther...

    Feb 19, 2013 11:21AM AEST

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garyc@beading-software.com
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